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Restaurant Terms and Conditions

Credit card details will be taken at the time of all bookings. If the credit card details provided at time of booking are not valid or not accepted, we will contact you for new card details.

Any late cancellations or ‘no shows’ will be charged in full, in line with our late cancellation charges outlined below.

Confirming your reservation

You agree to re-confirm your booking by email or telephone at least 24 hours prior to your reservation. If your booking remains unconfirmed after this time then 21212 reserves the right to cancel your booking without notice.

Amendments to Reservations 

21212 cannot guarantee that requests to change numbers or times can be accommodated. Please check with the restaurant at least 48 hours in advance for availability for any changes to party size, and to check availability for a request to change time of booking.

Cancellations

Unless you booked online, all cancellations must be made in writing.   Cancellations by phone therefore must be followed by an email to reservations@21212restaurant.co.uk, otherwise your reservation remains valid. Online reservations should be cancelled online, via the link in your confirmation email.

The following cancellation charges will apply if outwith the terms of booking

A table for 1-3 diners      – 24 hours notice

A table for 4 -6 diners     – 48 hours notice

ATE table for 6 - 10 diners - 72 hours notice 

Larger parties will have a separate confirmation

Lunch £32 per person

Dinner £70 per person 

Dinner £85 per person for Saturday bookings

Please note that if we manage to resell your table, no charge will be made

Please note, 21212 can only accept children from the age of 5 upwards and with prior notice. 

Dietary requirements

Here at 21212, we take allergies and dietary requirements extremely seriously and we respectfully ask all diners to inform us of any food allergies in advance. We may therefore, reluctantly reserve the right to decide upon which set of allergies and dietary requirements we feel we can accommodate. As well as using nuts, dairy and gluten which can therefore leave traces, we do use tomato, garlic and onion in great abundance. To discuss any allergy concerns please contact us directly and we can make your booking with mutual consent and full understanding. 

Our menu format and classical French structure unfortunately negates us from being able to accommodate vegan diets. 

Accessibility 

Please note POD and ATE are located on the first floor, which is only accessed by the staircase. Being a Grade A listed building, we are not allowed lifts. 

Access to the building, is via 5 steps and access to the main pavement from the road is via a very high kerb.